We’ve got you

Help for little questions.

From finding the right fit to sending something back, here’s everything you need for an easy Minilo order.

Find their fit

Size guide

Minilo fits true to age with room for movement. If your little one is between sizes or growing quickly, choose the next size up.

SizeHeightChestWaist
2–3Y92–98 cm54 cm52 cm
3–4Y98–104 cm56 cm53 cm
4–5Y104–110 cm58 cm54 cm
5–6Y110–116 cm60 cm55 cm
6–7Y116–122 cm62 cm56 cm
7–8Y122–128 cm64 cm57 cm
On the way

Shipping

Orders are carefully packed and dispatched within 1–2 working days. Delivery estimates begin after dispatch.

Standard delivery

3–6 working days · ₹149
Free on orders over ₹2,500.

Order tracking

A tracking link is sent by email as soon as your little parcel leaves us.

Change of mind?

Returns & exchanges

Unworn pieces with original tags can be returned or exchanged within 14 days of delivery. Start by contacting us with your order number and the size you need.

Size exchange

We’ll help reserve a replacement size while your original piece is on its way back.

Refund timing

Approved refunds are issued to the original payment method after inspection.

Good to know

Frequently asked

Are Minilo clothes pre-washed?

Yes. Our cotton pieces are pre-washed for softness and to help minimise shrinkage at home.

How should I choose between two sizes?

Choose the next size up for a relaxed fit and more growing room. Our shapes are designed to look good slightly oversized.

Can I change an order after placing it?

Contact us as soon as possible. If packing has not started, we’ll do our best to update the size or delivery details.

How do I care for bright colours?

Wash cool with similar colours, turn garments inside out and avoid bleach. Line drying helps colour and fabric last longer.

Say hello

Contact us

Send a note and the Minilo care team will get back to you within two working days.

Privacy

Minilo only uses information you provide to process orders, deliver support and improve your shopping experience. A production launch should connect this page to your final legal policy and data processor details.

Terms

Prices, product availability and delivery estimates may change. Final production terms should include your registered business information and payment provider details.

Accessibility

We aim to make Minilo easy to browse with a keyboard, screen reader or touch device. If you encounter a barrier, please contact us so we can help.